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Terms of Service 

Eliya Relaxing Music


These general terms and conditions apply to all deliveries by EliyaMusic (hereinafter Eliya) to consumers.

A consumer is any natural person who concludes a legal transaction for a purpose that can predominantly neither be attributed to their commercial nor their independent professional activity.


Contractual partner

The purchase contract is concluded with Eliya, Tullastr. 58, 76131 Karlsruhe.


Conclusion of contract

The presentation of the products in the online shop does not represent a legally binding offer, but only an invitation to order.

By clicking the button [Buy / order for a fee] you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.


Right of withdrawal

If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.

If you, as a consumer, make use of your right of withdrawal according to section 4.1, you have to bear the regular costs of the return.

In addition, the regulations that are detailed in the following apply to the right of withdrawal

Cancellation policy¹

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us [Eliya, Tullastr. 58, 76131 Karlsruhe, ] by means of a clear declaration (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email).

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have to return to you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back or have deleted download files, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract or, in the case of downloads, delete them. The deadline is met if you send (delete) the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

- End of revocation -

(¹ This cancellation policy does not apply to the separate delivery of goods.)


Prices and shipping costs

The prices stated on the product pages include the statutory value added tax and other price components.

In addition to the prices quoted, we charge a flat rate of 6.90 euros per order for the physical delivery of physical products within Germany. The shipping costs are clearly communicated to you on the product pages, in the shopping cart system and on the order page.


Physical products are only delivered within Germany with DHL. The delivery time for physical products is up to 8 days. We point out any deviating delivery times on the respective product page.


Payment can be made either by credit card or PayPal


Retention of title

The goods remain our property until they have been paid in full.


Dispute resolution

The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. More information is available at the following link: We are not obliged to settle disputes with consumers to participate in a dispute settlement procedure before a consumer arbitration board, but we are ready. The responsible consumer arbitration board is: Universalschlichtungsstelle des Bundes für Schlichtung eV, Straßburger Straße 8, 77694 Kehl am Rhein, To resolve the disputes, we will participate in a dispute settlement procedure before this arbitration board.





Eliya - piano music, meditation music, relaxation music

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