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Eliya

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The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are not obliged to settle disputes with consumers to participate in a dispute settlement procedure before a consumer arbitration board, but we are ready. The responsible consumer arbitration board is: Universal arbitration board of the Federal Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.verbübers-schlichter.de. To resolve the disputes mentioned, we will participate in a dispute settlement procedure before this point.